How do you Apologize Effectively?

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The Keys to Constructing an Effective Apology

Apologies are tools with which we acknowledge violations of social expectations or norms, take responsibility for the impact of our actions on others, ask their forgiveness, and by doing so, repair ruptures in our relationships, restore our social standing, and ease feelings of guilt. This formulation implies that for an apology to be effective it must have the following key ingredients:

1. A clear ‘I’m sorry’ statement.

2. An expression of regret for what happened.

3. An acknowledgment that social norms or expectations were violated.

4. An empathy statement acknowledging the full impact of our actions on the other person.

5. A request for forgiveness.

Taken from This Psychology Today article on how to apologize well.

Confirmation Bias (Rough Definition)

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People will pay attention to, and they will judge things to be important if you tell them to pay attention, and if you tell them they are important. – Rich Harshaw

Create Great Stuff

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Leaving the system behind and creating something of your own may actually be thing that gets you into the system, hopefully on your own terms.The point is, forget the gatekeepers. As far as I’m concerned, what you create in a 30-seat, hole-in-the-wall improv theater in Phoenix can be far more meaningful than a mediocre sitcom being half-watched by seven million people. America doesn’t need more stuff. We need more great stuff. You could make that.

– Mike Birbiglia

From “Mike Birbiglia’s tips for making is small in Hollywood. Or Anywhere.

Stop Calling Good work “Content”

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This. This. 100% This:

“…we shouldn’t call creative work “content.” “Content” can be what’s inside a package, or other inanimate object, but should never been the name we give artistic and creative endeavors.”

From Phil Cooke.

YES!!! I hate how technology has made creative work “Technical”